FAQ
Collapsible content
How do I care for my swimwear?
Rinse with cold water after each use. Hand wash only. A little mild detergent if needed, no more. Dry in the shade.
Do not machine wash or tumble dry. Do not iron, do not bleach.
How do I choose my size?
We provide a comprehensive size guide to help you choose the most suitable size for your body shape. Simply enter your measurements to get the recommended size.
I just placed an order. Where is my confirmation email?
Please allow up to 2 hours for your confirmation email to arrive in your inbox. We also recommend checking your junk/spam folder.
If you do not receive a confirmation email within this timeframe, please contact our customer service.
I can't place my order. What should I do?
If you repeatedly receive an error message when checking out, this may be due to a credit card issue or an error in the billing or shipping information you entered.
To fix this, try reformatting the names and addresses in your billing or shipping information. You can also try completing your order from another browser or using another payment method, such as PayPal.
If the error message persists, please contact our customer service.
How do I use a promo code?
Enter your promo code or store credit at checkout, in the upper right section.
Enter your code in the "Gift card or discount code" field, then click Apply.
The amount will be automatically deducted from your order total, or the discount will be applied directly to your purchase.
If you encounter a problem with a promo code or store credit, please contact our customer service.
What does our newsletter allow you to receive?
No spam, only carefully curated content.
Our newsletter allows you to receive special offers reserved for subscribers, such as our latest products, upcoming promotions, and exclusive discount codes.
Sign up now to enjoy 10% off your first order!